•In
his role as CEO for EGY~FENNECS, Mahmoud assumes the responsibility of managing
the company's overall operations. This includes delegating and directing
agendas, driving profitability, shaping the company's organizational structure
and strategies, as well as maintaining effective communication with the board
•Mahmoud
enjoys a long experience in the fields of financial business, telecommunication
and technical support that spans more than 14 years.
•He
served at various reputable multinational companies located in Egypt that
support some of the biggest clients in Europe and North America, including in
the line of telecommunications such as AT&T, Vodafone UK and Vodafone
Ireland, Altice USA and Concentrix.
•Well
rounded with line of businesses in financial service such as HSBC Banking, in
addition to Technical industry such as assist in launching Parrot.com project
in Egypt supporting North America and Europe users.
•Mahmoud
grew an additional experience by shifting to cluster resource management,
administrative supervising, with responsibility of leading workforce teams in
different allocated sites.
•Where
he oversaw teams of more than 4000 agents located in different sites, providing
technical support and managing internal and external operations.
•Possesses
the Account Manager of Gate-Teleoutsourcing
company located at Luxor city, Established the Infrastructure of the company
and launched the first Source in the boundaries and values of the multinational
contact centers in Egypt, followed by 6 succeeded clients.
•Responsibility
of managing the company's overall operations.
•Includes
delegating and directing agendas, driving profitability, managing the company's
organizational structure, strategies, and communicating with the board